Error: "Session Storage Not Enabled" or "JavaScript must be enabled" When Accessing ShareFileDec 25, 2023Knowledge
InformationArticle Number000001035Article Record TypeProblem SolutionsTitleError: "Session Storage Not Enabled" or "JavaScript must be enabled" When Accessing ShareFileURL NameError-Session-Storage-Not-Enabled-or-JavaScript-must-be-enabled-When-Accessing-ShareFileProblemThe following errors are are displayed when accessing ShareFile:Session Storage Not EnabledJavaScript must be enabledSolutionsShareFile cannot be accessed from a Safari Private browser windowTo access ShareFile from a mobile device or browser, Cookies must be enabled.To access ShareFile from a mobile device or browser, JavaScript must be enabled. Enable these settings or turn off private browsing in order to access ShareFile: DeviceEnable CookiesEnable JavascriptiPhone or iPad SafariSettings > Safari > Block All Cookies > OffSettings > Safari > Advanced > Javascript > OnMac SafariSafariSettings (gear) icon in the upper right > Preferences > Security > Enable JavascriptAndroid BrowserMenu > Settings > Privacy & SecurityMenu > Settings > Advanced > Enable JavascriptAndroid Chrome BrowserMore > Settings > Site Settings > CookiesMenu > Settings > Content Settings > Enable JavascriptInternet ExplorerInternet Explorer (11 and above)Internet Explorer (11 and above)Microsoft EdgeEdgeEdgeChromeChromeMenu > Settings > Advanced Settings > Content Settings > JavaScript > AllowedFireFoxFirefoxFirefoxExternal Article ContentAdditional Resources