The Microsoft Windows API defines the maximum file path limit as 260 characters for a fully specific path-and-filename. This includes the beginning of the directory to the file extension. While there are some exceptions to this limit, ShareFile typically enforces a file path limit on files upload or downloaded via our various apps and tools.

File Path errors refer to the length of the file path and file name rather than the size of the file. If you encounter this error when attempting to upload or download a file using one of our apps, navigate to a deeper folder within the structure you are trying to download.

By downloading at a level of 1 or 2 folders deeper than the root folder, you may be able to still download the majority of your data without having to recreate the folder structure on your own computer.

Additionally, you may want to consider renaming lengthy file names that occupy the majority of the limit.

Naming Files, Paths, and Namespaces