ShareFile for Windows is missing status overlays or displaying incorrectly. 

Before proceeding with this process, verify that ShareFile for Windows is running on your computer. If the application is not running, the icon overlays will not display.

If the ShareFile for Windows application is running and there are no icon overlays displayed, it is best to uninstall some of the programs that use icon overlays to restore icons to ShareFile for Windows.

The registry key where the icon overlay identifiers are in the Registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers

If the issue isn’t resolved by uninstalling other programs using icon overlays, try the following steps:

1. Open Task Manager. 
2. Right-click Windows Explorer and select Restart.
3. Open regedit.exe and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers.
   • Note: If ShareFile for Windows icon overlays are found after the 10th item from the top, then the icons will not display.
4. Rename the ShareFile for Windows icon items to start with numeric or several blank characters to bump up the priority. 
   • Note: If a ShareFile key is NOT present in this section of the registry, you can import the key from another computer.
5. Restart Windows Explorer.

If none of the steps above solve the issue, uninstall the applications that use overlays and repeat steps 1 through 5.

Microsoft Documentation: https://support.microsoft.com/en-us/help/3106961/registered-icon-overlay-handlers-aren-t-used-by-windows-shell