InformationArticle Number000001008Article Record TypeProblem SolutionsTitleShareFile for Outlook has Fired an ExceptionURL NameShareFile-for-Outlook-has-Fired-an-ExceptionProblemUsers are not able to start Outlook or navigate throughout Outlook with the ShareFile for Outlook plugin enabled. If the user does, a message appears stating "ShareFile for Outlook has fired an exception". SolutionsClose Outlook. Uninstall any instance of ShareFile for Outlook by using "Add or Remove Programs"Navigate to the below paths by opening File Explorer and navigating to the below paths. %AppData%\ShareFile\ShareFile for Outlook\%LocalAppData%\ShareFile\ShareFile for Outlook\ Delete any old ShareFile for Outlook files from the above locations.Download the latest ShareFile for Outlook and install from here .Launch Outlook and sign in to ShareFile for Outlook.External Article ContentAdditional ResourcesShareFile Downloads