• Hi there!

    You now can Chat with us first! This will help resolve your case much quicker. However, if your issue is complex, the Chat engineer will create a case for you and someone will reach out to help resolve your issue. To get started, click the "Chat with Us" at the bottom right of this page: https://support.sharefile.com/s/

    We look forward to hearing from you 😀

    Selected as Best
  • Where do we call, chat, etc. to get details on the payment we've submitted for our account?

    • Use the chat or call one of the below

       

      To contact our Accounts Receivables Team please contact:

      US: Toll free: 1-800-441-3453

      United Kingdom: +44 800-680-0621

      International: +1-919-745-6111

      Australia: 1-800-089-572

  • Hi there!

    You now can Chat with us first! This will help resolve your case much quicker. However, if your issue is complex, the Chat engineer will create a case for you and someone will reach out to help resolve your issue. To get started, click the "Chat with Us" at the bottom right of this page: https://support.sharefile.com/s/

    We look forward to hearing from you 😀

    Selected as Best