Richard Moorhouse asked a question.
Similar to another post made, excel downloads have stopped matching the parameters set on the report visible in podio. This is noted as a 'regression' by a support team member - can a timeline be given as to when this will be fixed?
Support, engineering, and the Development team do not follow here. If you have an open ticket then they should update you on that ticket.
If you can share some screenshots so the community has a better idea of the issues, some of the Podio Partners on this forum can try to reproduce the issue and help escalate it.
When you say Excel download, do you mean from the export function in podio or the make Excel Action in Workflow automation? I have not noticed anything strange in my downloads, but there may be specific issues or variables you have that I do not, which are triggering a bug.
Joel Ordesky
Podio Partner
Hello @Richard Moorhouse - Thank you for posting on the forums. We do not have a timeline currently, we'll update on the progress as soon as it changes. Please allow our development team to triage, analyze and deploy a fix. This can take some time since we're also in middle of a big pricing change. Apologies for any inconvenience caused.
I have updated the previous thread Excel file downloads no longer match the view parameters / columns as well. If you have a support ticket with us, you can email the assigned agent directly for updates. There's also a post on PWA forums about it.
There are some eccentric Support folks visiting the forums as well, don't count us out! ;)
@Richard Moorhouse - We have deployed a fix for all end users. I validated it by exporting a view with few selected fields and the issue seems to be resolved on my end.
Could you please validate it and let us know if it's working?
Hi Harshit
Thank you for following up.
Yes the issue appears to be fixed - I have been able to export multiple views and they are now working perfectly.
Very much appreciate the help!
@Richard Moorhouse - We have deployed a fix for all end users. I validated it by exporting a view with few selected fields and the issue seems to be resolved on my end.
Could you please validate it and let us know if it's working?