Phil Lochmiller asked a question.
How do I retrieve data that was erased when I modified a template?
Hello @Phil Lochmiller - Thank you for posting on the forums.
Podio deletions are permanent and cannot be reversed. This is in line with GDPR compliance.
When updating an app template, you have the option to remove unused fields or retain them. If the fields were retained and historical items still contain data, it may be possible to extract that information.
Unfortunately, if the data is no longer present on the item, Podio does not offer any way to retrieve it.
To prevent future incidents, please consider a solutions that backup your Podio data regularly. Please check: Backup for Podio for 3rd party options. You can also try to build a flow that copies your items from app A to app B on regular basis if you're on a premium plan with PWA.
Hello @Phil Lochmiller - Thank you for posting on the forums.
Podio deletions are permanent and cannot be reversed. This is in line with GDPR compliance.
When updating an app template, you have the option to remove unused fields or retain them. If the fields were retained and historical items still contain data, it may be possible to extract that information.
Unfortunately, if the data is no longer present on the item, Podio does not offer any way to retrieve it.
To prevent future incidents, please consider a solutions that backup your Podio data regularly. Please check: Backup for Podio for 3rd party options. You can also try to build a flow that copies your items from app A to app B on regular basis if you're on a premium plan with PWA.