Martin Schovanec asked a question.

21h ago
I'm unable to add a payment card. It used to work without any issues, but now, after I confirm the card, it doesn't appear in my account. I've tried several different cards, and the same thing happens with all of them.
  • 4 answers
  • 17 views

  • Nichol Goldstein

    They said they're going to have someone reach out to you. 🙂

    Selected as Best

  • Nichol Goldstein

    Hi @Martin Schovanec​,

     

    I think Customer Service is the best people to help you out. Have you tried to use the Chat button? That should get you over to the right people. It's on the lower right hand side:

     

    Screenshot 

    Hope that helps!

  • Martin Schovanec

    I've already tried that, but unfortunately, I only received automated AI responses. :(

    • Nichol Goldstein

      Okay, let me get one of our moderators to chime in. Give me a few minutes~ ✨

    • Nichol Goldstein

      They said they're going to have someone reach out to you. 🙂

      Selected as Best